FAQ

Yes! We are the manufacturers of the protein bars PROTABAR. We even make the egg white protein ourselves. That is why our bars are high quality. The Egg white used in the bars is nothing like the egg white powder you find in the market. The protein is complete, intact, odorless and top notch quality.

We ship worldwide, to all the countries in the world.

We ship either from Tunisia, Northern Africa, where our factory is based or from Paris, France, where our headquarters are.

No. But some countries under some circumstances might charge extra customs fees upon delivery. It rarely happens though.

There is low risk you would get the wrong item or the wrong order since we only manufacture one product: PROTABAR protein bars that we make with care and pride.

We are happy to refund if your order has not been shipped yet.

If already shipped, we study refund requests on a case by case basis.

Feel free to email us at: [email protected] for refund requests.

DHL express Fast Delivery Worldwide.

Yes. We do offer tracking numbers.

We automatically send the tracking number to all clients within 24hrs from order placement (That’s because it takes 24hrs for DHL Express to activate the numbers for us upon dropping the packages). If you placed an order and haven’t received your tracking number yet, you can claim your tracking number by sending us an email at [email protected]

Depending on the country of destination, our shipping usually takes from 3 to 5 days to arrive.

We ship via DHL express and they have been doing a great job performing extra fast deliveries for us around the world.

Shipping rates vary from one country to another and depend on the quantity in the order. You will get the shipping fees displayed on the checkout page before confirming your order.

Absolutely! One bar is strictly 4 egg whites, 3 dates, 10 hazelnuts and a pinch of premium natural cocoa.

Each bar has 15g of egg white protein (4 egg whites). We make the egg white protein ourselves from local eggs. We have created an innovative process that keeps the egg white protein intact, complete and odorless.

Of course they can. It’s 100% natural. No additives. Children absolutely love the taste of our bars. They eat it with such excitement and it doesn’t feel like egg whites or dates to them. Parents are happy to see their kids eating 4 egg whites, 3 dates, 10 hazelnuts with such appetite.

Please keep in mind that the protein in Protabar is clean natural egg white. We DO NOT use protein supplements in any way.

Yes. Absolutely safe. Protabar is gluten free. We only process Protabar in our facilities. No risk of gluten contamination. No trace of Gluten guaranteed.

Yes. There is no lactose in our bars.

NO. We do not allow any additives, any preservatives, any weird named ingredients in our bars and most important, NO hidden ingredients. We are transparent about our ingredient list and Protabar is only made of 4 ingredients which are: 4 egg whites, 3 dates, 10 hazelnuts and a pinch of premium natural cocoa.

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